Terms of service

Refunds Policy

In order to qualify for a full refund you must notify Christian Financial Compass within 2 working days of receiving the products. The products must be returned to us in the same condition that they were dispatched (e.g. no packaging removed and unused). All shipping expenses will be covered by the customer, and Christian Financial Compass reserve the right to refuse a full refund if damage has occured. In such cases an agreement will be made between us and the customer as to their entitled refund amount.

Delivery Policy

Christian Financial Compass promises to ship your products to you using the most cost-effective and professional couriers avilable. Most items will be shipped within 5 working days (depending on current stock), all orders placed at the weekend will be received by us on Monday and then dispatched within 5 working days (dependent on current stock). 

Returns and replacements policy

Christian Financial Compass seeks to satisfy every customer that purchases study materials and books from us.

If the item arrives damaged beyond use then we ask you to notify us within 2 days of arrival in order for us to send out replacement products. We may ask you to return the damaged products to us under some circumstances. The returns address is: 

Christian Financial Compass
Compass House
106 Soundwell Road
BRISTOL
BS16 4RE

Please contact us if you have any queries.

Other

All the products on this website are offered in British Pounds.

Christian Financial Compass is the trading style of Bristol Couriers Ltd, a UK-registered limited company.